Build leaders worth following. Create cultures worth staying for.
Work should feel alive. Not just productive, but purposeful. Not just safe, but energising. We help you develop incredible leaders and cultures, taking your organisation from good to remarkable.
Trusted by top organisations world wide
Leaders aren’t created by job title alone
Without strong leadership, people disengage, problems can spiral, and the best talent walks. However, when leadership is sharp and culture is well-embedded, all parts of your organisation work together more effectively. Here are what the figure say:
Culture isn’t a perk
It’s the engine.
A strong culture doesn’t just ‘engage’ people. It shapes how they show up, how they solve problems, and whether they stay or leave an organisation. Get it wrong, and even the greatest ideas fall flat.
We help you build cultures that feel alive and energised.
Ready to build your culture with intention?
We help you take the action that has been proven to work
Insights discovery
Unlock your teams’ full potential. Through powerful psychometric profiling, we help enhance self-awareness, enabling your teams to work more collaboratively and effectively.
Culture
Culture drives everything: performance, retention, and innovation. Get it wrong, and everything grinds to a halt. We help you build it with intention.
Leadership
A business will never outperform its leaders. Heart leadership is about clarity, momentum, and real impact. We help your leaders step up so their teams don’t check out.
Learning & Development
Work should feel alive, not like a slow grind to the weekend. We design energising, actionable learning experiences that stick.
About us
When culture is built with intention, and people have what they need to do their best work – everything ignites.
Work is one of the last real communities we have.
Let’s protect it.
We’re on a mission to make work matter. Creating organisations where people connect, think, and build better.
Future-focused companies understand the importance of getting this right, because an organisation without people is a no thing. No ideas, no energy, no spark.
But when culture is built with intention, and people have what they need to do their best work, everything ignites.
Ready to build a workplace no one wants to escape from?
Our work
What our clients say
We knew Gemma and Hetal were a talented duo, but what they brought us at Culture Camp was VERY special. The entire Stribe team is still buzzing. A whole room full of incredible people with one big thing in common – the desire to lead bravely and optimistically.
As a new business, Gravity is a blank canvas in every aspect – including our culture. From the beginning, we recognised that culture would be fundamental to our success, and engaging Heart Leadership to help shape it has been one of our best business decisions to date.
Heart Leadership expertly facilitated Round Table discussions with both our leadership team and the wider staff, challenging our understanding of culture, the application and interpretation of values, and the importance of flexiblity in both culture and infrastructure. Their insights provided clarity, direction, and a solid foundation on which to build. The output and recommendations from these sessions will serve as the very fabric of how we shape our culture moving forward.
We are incredibily grateful for Heart Leadership’s guidance and highly recommend them to any organisation looking to develop a culture that is intentional, adaptable and aligned with their vision.
Heart Leadershiop delivers training with real emotional intelligence – no jargon, just thoughtful, engaging sessions that have become a core part of MSB’s culture. From trainees to partners, the feedback is unanimous, this is the most impactful development training we’ve had.
The Heart Team have an extrordinary talent understanding companies needs and delivering precisely what is needed at the right moment, fostering a positive culture with our workplace partners. Their exceptional leadership skills and wealth of practical, real-world evidence has empowered teams and individuals to integrate critical thinking into their practices seamlessly, all within a supportive and safe environment.
2026 has seen the exciting launch of the Heart Leadership Academy within Saffery Trust. The large catalogue of essential skills on offer from Heart has given us plenty of material to work with and Gemma’s excellent delivery has given us a new perspective on similar topics we might previously have covered, with thought provoking examples and opportunities for reflection and engagement. Gemma’s style is inclusive, engaging and relaxed and we have seen her professionally manage the training for staff at all levels, offering a mix of both in-person and virtual sessions. All the material is designed for personal development but includes a wellbeing element which is something we at Saffery Trust are keen to endorse culturally.
Harrison Drury is a values-based law firm who put our people at the heart of everything we do. When a business looks to invite an external consultant to partner with them to deliver training directly to their people, it can feel like a huge leap of faith. I am pleased to say that we had no such concerns when engaging with Heart Leadership as it was clear from my first meeting that, as non-practicing solicitors they understood our sector, had a genuine interest in learning about the culture we had built at HD, and were enthusiastic about learning more to make sure their approach would only enhance this further.
We were very impressed with how quickly the Heart Team understood our culture and what we were looking to achieve when it came to the learning and development of our people. We have engaged with Heart Leadership to deliver several programmes in the last 12-18 months and we hope for this to continue in the future. I wouldn’t hesitate in recommending Heart Leadership to any business.
There’s something really special about being in a room full of people who still believe in doing the right thing – even when it’s hard. Culture Camp is exactly that. Brave conversations, honest reflections, big questions about what leadership looks like now.
Working with Gemma has been genuinely transformative. Her approach to coaching creates a safe and supportive environment that encourages openness while consistently providing constructive challenge. Through her coaching, I have developed greater clarity, confidence, and effectiveness as a leader.
Gemma has given me renewed energy and a stronger sense of purpose for myself, my team, and the firm. Her ability to balance support with thoughtful challenge has been invaluable to my development and the impact I have in my role.
I would wholeheartedly recommend Gemma to any leader seeking to grow in a way that is authentic and purposeful. You will gain more than a coach, you will gain a friend.
Laura Cieplak – Director of People – Forbes Solicitors.
Culture Camp was a genuinely special day – one of the highlights of my year. I walked in and immediately felt like I’d found my tribe. It wasn’t just the connection and belonging (although that alone would have been enough).
The learning from the day was immediately transferrable into my work. Across six speakers, from six different perspectives, the key takeaway message was simple – inclusion isn’t the soft stuff sitting alongside performance, it’s the condition that determines performance.
Each speaker made the links impossible to miss and I left with a real connect the dots moment I’m still thinking about.
Gemma and Hetal have created something rare – community, belonging and serious learning in equal measure.
The warm fuzzy feeling I picked up when I walked into the room is still with me.
Wilson Nesbitt has partnered with Heart Leadership over the past 12–18 months to deliver bespoke learning and development programmes for colleagues at every level of our business, and we look forward to continuing that partnership.
Hetal takes the time to understand our organisation and designs thoughtful and tailored programmes that address the specific needs of our people. The sessions have covered a wide range of topics, all with practical relevance and lasting value.
Gemma is an exceptional facilitator. She delivers every session with authenticity and warmth, combining a unique understanding of people and the legal profession. Her training is engaging and highly relatable. She creates an environment where people feel comfortable to participate and grow.
The impact has been visible across our entire business. Our colleagues have grown in confidence both professionally and personally, developed practical skills they use every day, strengthened relationships with colleagues across the firm, and feel empowered to take ownership of their own career development. Heart Leadership has helped embed a culture where learning is seen as a key driver of collaboration and long-term success.